Daily Archives: Friday, March 29, 2019

  • If you can measure quality, you can manage quality. Pt 1

    Different industries (and people) will have different interpretations of quality. The challenge for organisations is to define quality in measurable terms that can be implemented operationally. Followed by ensuring employees understand the organisation’s concept, definition and measurement of quality and how it applies to their role. So how can you define Quality in measurable terms?…
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